Frequently asked questions

Yes. Every feature is free, including all four export formats, and there is no trial period.

No. You install the extension and use it right away. There is no sign up, no login and no SiteAnnotation server to connect to.

For anyone who reports what is wrong on a web page: QA engineers, developers, designers and SEO specialists. It suits work you do alone and then send as a file to a client, a team or a ticket.

No. SiteAnnotation is made for Google Chrome on a computer: Windows, macOS, Linux and ChromeOS. Chrome on phones and tablets does not support extensions.

English and Russian. The extension follows the language of Chrome, and you can switch it in the settings.

Five things: an area, the whole page, one element, selected text and page metadata. An element comes with its screenshot, HTML, a selector, XPath and the CSS rules that apply to it. How capture works, full page screenshot, element HTML and CSS.

Yes. The extension captures the page as you see it in your browser, so admin panels, dashboards and other pages you are signed in to work too. Session ids and tokens in the captured HTML and addresses are masked.

Chrome does not let any extension work there. This covers chrome:// addresses, settings, the new tab page, page source, Chrome Web Store pages, the built-in PDF viewer and error pages. Open a regular website and capture it there.

Shadow DOM yes, an iframe no. The element picker goes into open and closed shadow roots of web components. An iframe is picked as one element: you get the frame as a whole, not the elements inside it.

Alt+Shift+O opens the side panel, Alt+Shift+S captures an area, Alt+Shift+E an element and Alt+Shift+Q selected text. Whole page and page metadata have no default keys: assign them at chrome://extensions/shortcuts. On a Mac, Alt is the Option key.

Yes, after one setting. Open chrome://extensions, find SiteAnnotation, open Details and turn on Allow access to file URLs.

This version keeps up to 3 reports at a time. To start a fourth, export or back up a report you no longer need and delete it. A backup restores it later as a new report.

PDF, Word (DOCX), a single HTML file and Markdown with images in a .zip. Every piece of evidence keeps its number, comment, page address and capture time in every format.

Back up the report to a .zip file. The file holds everything inside the report; restore it in the same or another Chrome, and it comes back as a new report. The extension has no sync, so a backup is the way to move reports.

Choose PDF in export. The report opens as a print version, and you save it as a PDF through the Chrome print dialog.

Yes. The image editor has arrows, rectangles, text, numbered badges, blur and crop. Every mark is a separate layer you can move or delete later, and the original screenshot is kept. Screenshot annotation.

Nowhere: it stays in your browser, on your device. SiteAnnotation has no server and no analytics, and it does not upload screenshots, HTML or notes. Reports leave the browser only as files you export yourself. Details are in the privacy policy.

To read the page you want to capture. By default it gets access to one tab only when you click its icon, use a shortcut or a menu item there. Access to a site for good is optional: you grant it with Always allow on that site and can remove it in the settings.

It saves you the confirmation on a site you work on every day. Chrome asks you to confirm once, and the site appears in the settings, where you can remove it. Chrome still asks for a click on the icon before the first screenshot on a page.

Use Blur in the image editor for anything visible on a screenshot: emails, names, prices. Form values, tokens, keys and session ids in captured HTML and addresses are masked automatically. Exports carry only the blurred picture; a backup keeps the original under the blur, so share backups only with people who may see the whole screenshot.

Only one kind: when the browser hides the rules of a page's own stylesheet, the extension downloads that stylesheet, without cookies, to show the element's CSS. Nothing about you or your reports is sent anywhere.

Assign a free combination at chrome://extensions/shortcuts. Another extension may already use the same keys, and Chrome then leaves the command without a key.

An administrator policy can block extensions or limit the sites they run on. Ask your IT team: SiteAnnotation cannot change these settings.

Right-click its icon in the Chrome toolbar and choose Remove from Chrome, or remove it at chrome://extensions. Uninstalling deletes all reports stored by the extension, so export or back up the ones you need first.